Upgrade to professional

Is it free? When do I have to pay? Come in to find out...

Moderator: admin

Post Reply
briandobby
Posts: 2
Joined: Mon Nov 30, 2015 9:49 am

Upgrade to professional

Post by briandobby » Mon Nov 30, 2015 9:53 am

I have the evaluation version (now expired) and my manager has sent me a license file for the pro version. How can I get the pro version? I can't see how to download it without paying again, and the evaluation version ignores the license file.

admin
Site Admin
Posts: 506
Joined: Sun Dec 17, 2006 10:30 pm

Re: Upgrade to professional

Post by admin » Mon Nov 30, 2015 4:49 pm

Hello,

Here is how to download and activate LogMX Pro:
  1. Go to https://logmx.com/update
  2. Enter your "Client ID" and "Invoice Number" (both written on your invoice that was sent by e-mail during the Purchase)
  3. Download & Install LogMX Pro
  4. Copy your license file ("license.properties") in the "config/" directory of LogMX Pro
Please note that this is also the way to get free updates for the next professional versions.
Please let me know if you have any question or trouble.

Xavier

mrobinson108
Posts: 10
Joined: Mon Jul 02, 2018 6:17 pm

Re: Upgrade to professional

Post by mrobinson108 » Tue Aug 21, 2018 4:23 am

I am traveling and want to download the professional version (which I have a license for and installed on my desktop), however when I try to download per the above instructions I get an error - invalid download id (9).you are not allowed access to this file at this time.

I live in the USA but am traveling in India. Is that the reason or can I only have it on one computer?

Thanks

admin
Site Admin
Posts: 506
Joined: Sun Dec 17, 2006 10:30 pm

Re: Upgrade to professional

Post by admin » Tue Aug 21, 2018 9:36 pm

Hello,

Sorry, the link in this thread has now changed, we forgot to update it (I've just edited the message to fix the link). Here it is: https://logmx.com/update

Xavier

mrobinson108
Posts: 10
Joined: Mon Jul 02, 2018 6:17 pm

Re: Upgrade to professional

Post by mrobinson108 » Wed Aug 22, 2018 1:54 am

OK, thanks

Post Reply