Upgrade to professional

Is it free? When do I have to pay? Come in to find out...

Moderator: admin

Post Reply
briandobby
Posts: 2
Joined: Mon Nov 30, 2015 9:49 am

Upgrade to professional

Post by briandobby »

I have the evaluation version (now expired) and my manager has sent me a license file for the pro version. How can I get the pro version? I can't see how to download it without paying again, and the evaluation version ignores the license file.
admin
Site Admin
Posts: 534
Joined: Sun Dec 17, 2006 10:30 pm

Re: Upgrade to professional

Post by admin »

Hello,

Here is how to download and activate LogMX Pro:
  1. Go to https://logmx.com/update
  2. Enter your "Client ID" and "Invoice Number" (both written on your invoice that was sent by e-mail during the Purchase)
  3. Download & Install LogMX Pro
  4. Copy your license file ("license.properties") in the "config/" directory of LogMX Pro
Please note that this is also the way to get free updates for the next professional versions.
Please let me know if you have any question or trouble.

Xavier
mrobinson108
Posts: 10
Joined: Mon Jul 02, 2018 6:17 pm

Re: Upgrade to professional

Post by mrobinson108 »

I am traveling and want to download the professional version (which I have a license for and installed on my desktop), however when I try to download per the above instructions I get an error - invalid download id (9).you are not allowed access to this file at this time.

I live in the USA but am traveling in India. Is that the reason or can I only have it on one computer?

Thanks
admin
Site Admin
Posts: 534
Joined: Sun Dec 17, 2006 10:30 pm

Re: Upgrade to professional

Post by admin »

Hello,

Sorry, the link in this thread has now changed, we forgot to update it (I've just edited the message to fix the link). Here it is: https://logmx.com/update

Xavier
mrobinson108
Posts: 10
Joined: Mon Jul 02, 2018 6:17 pm

Re: Upgrade to professional

Post by mrobinson108 »

OK, thanks
Post Reply